---
canonical: https://queue.care/about
language: en
updated: 2026-09-29
site: QueueCare
contact: https://wa.me/962782533233
email: support@queue.care
---

# Healing healthcare's waiting problem.

Neither doctors nor patients should spend their day managing a chaotic queue. QueueCare brings calm to the clinic.

## The breaking point

Our journey started in a crowded waiting room. We watched receptionists get overwhelmed by the same two questions, all day long.

We realised the anxiety in a waiting room is not caused by the wait. It is caused by the uncertainty. QueueCare exists to end that uncertainty.

> “When is my turn?”
> “How many people are ahead of me?”

## Who builds it

QueueCare is built by ATA ATA, a senior optometrist practising at the Surgical Eye Center in Aqaba, Jordan.

The waiting room this software runs is one he works in. Those two questions above are not market research — they are what he is asked, across a desk, several times a day. Every decision in the product was made by somebody who has to live with it the next morning.

- ATA ATA — Senior optometrist · Founder of QueueCare
- [LinkedIn profile](https://www.linkedin.com/in/atakeep)

## Our DNA

### Simplicity first

Healthcare software is notoriously clunky. We build tools that need no training at all. If it is not obvious, it does not ship.

### Uncompromising privacy

Patient data is sacred. Every clinic's data is isolated, every request is authorised on the server, and encryption is not a paid tier.

### Human-centric

At the end of every queue is a person seeking care. The software is built to treat them with dignity, transparency and respect.


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This is the Markdown rendering of https://queue.care/about, also at
https://queue.care/about.md. The whole site in one file:
https://queue.care/llms-full.txt